Zubin

Zubin

Software Engineer 2

Mormugao, IndiaSoftware and artificial intelligence
6roles
54skills
2education
5credentials

About

Software engineer with 2 years of post-graduation experience building WhatsApp automation, AI voice and vision workflows, LLM integrations, scalable messaging infrastructure, and document pipelines.

Experience

Software Engineer 2

Kenyt.AI

Dec 2025 – Present

Engineered endpoint-driven WhatsApp Flow architecture with flexible screen schemas, reducing flow creation time from weeks to 10 minutes. Built an outbound Voice-AI qualification pipeline with WhatsApp Flow handoff and vision-model image validation, improving completion rate by 40%. Built autonomous WhatsApp lead nurturing for 15+ clients, achieving a 150% conversion lift. Implemented LLM routing, structured tool-call parsing, and monitoring, improving tool-call reliability by 30%. Automated AWS SES email onboarding, DKIM setup, domain verification, and DNS validation, reducing client onboarding from days to minutes.

Software Engineer 1

Kenyt.AI

Aug 2024 – Dec 2025

Engineered WhatsApp campaign and analytics infrastructure processing 1M+ messages per day with batch processing and idempotent billing workflows. Built an auto-retry WhatsApp broadcast pipeline with RabbitMQ dead-letter queues and template-variation A/B testing, lifting delivery rate by 20%. Automated WhatsApp WABA onboarding and improved self-serve success for 100+ clients by 50%. Built WhatsApp template performance analytics for clicks, reads, replies, delivery, and quality scores. Architected a fault-tolerant document upload pipeline across WhatsApp, Google Drive/S3, presigned URLs, and external CRM systems.

SDE 2

KENYT.AI

9 mos · Hyderabad, Telangana, India

Owning the entire WhatsApp Flow App Experience

SDE 1

KENYT.AI

1 yr 9 mos · Hyderabad, Telangana, India

Working with Angular, C# .Net, Python, Elasticsearch tech stack in product development

Software Engineer Intern

SJ Innovation LLC

4 mos · Goa, India

- Worked on Nextjs Frontend development in Typescript with AWS Cognito Service - Worked with Fastify, Postgresql, Prisma during API integration. - Worked with AWS Amplify library, next internationalization, tailwindcss

Research Intern

Birla Institute of Technology and Science, Pilani

2 mos · Goa, India

Project: Scalable Backend for Satellite Imagery System. Worked with UNet CNN models in Semantic Segmentation of Aerial Imagery.

Education

National Institute of Technology Goa

B.Tech., Computer Science and Engineering

Dec 2020 – May 2024

CGPA: 9.09/10

National Institute of Technology, Goa

Bachelor's degree, Computer Science

Dec 2020 - May 2024

Skills

C#JavaScriptPythonReactNext.jsNode.js.NETFastAPIElasticsearchPineconePostgreSQLMongoDBAWS SESOpenAI APIsRAGVLMRabbitMQRedisTypeScriptPrismaSarvam STT/TTSPipecatHyperparameter TuningProblem SolvingAnalytical SkillsFront-End DevelopmentDeep LearningMachine LearningNatural Language Processing (NLP)GTKAlgorithm DesignExpress.jsEvent PlanningEvent ManagementPublic RelationsContent WritingSQLPrisma ORMPython (Programming Language)Amazon CognitoAWS LambdaFirebaseReduxAmazon Web Services (AWS)Tailwind CSSReact.jsHtml cssC/c++BlockchainMicrosoft PowerPointEnglishfastifyaws-amplifyGradient Descent Optimization Algorithms

Projects

CallKaarigar - Voice AI Gig Marketplace

Built a Voice AI gig marketplace over phone calls, owning a five-agent voice orchestration for worker onboarding, job discovery, and real-time matching through a Pipecat streaming pipeline integrating Sarvam STT/TTS models for multilingual voice conversations.

Shabble - Daily Shape Guessing Puzzle Game

Designed an end-to-end daily puzzle game using Next.js, TypeScript, PostgreSQL, and Prisma, with automated daily puzzle updates and streak statistics.

Volunteering

President

Coding Club NIT Goa

Jun 2023 - May 2024 · 1 yr

Associate Organiser of Coding Events

Saavyas, NIT Goa

Mar 2023 - Apr 2023 · 2 mos