Client Data Process Analyst
Process-oriented analyst with 3+ years of experience across operations, quality assurance, and data management in enterprise environments, including Uber and American Express.
Venture offshore Infomatrix Pvt Ltd
08/2025 – 05/2026 · Visakhapatnam
Cleaned and validated daily Goods Transfer Notice data using Advanced Excel, maintaining 100% data integrity before system ingestion. Analyzed transit times and carrier performance to optimize routing and eliminate dispatch bottlenecks. Managed logistics tracking sheets and generated MIS reports for sales, warehouse, and dispatch stakeholders.
Conduent Business Services Private Limited
07/2023 · Visakhapatnam
Served as the primary operational point of contact for client accounts, resolved complex verification issues, audited high-volume KYC documentation, and tracked SLA, quality, and CSAT metrics. Awarded Best Performer of the Month for January 2024 – February 2024.
WIPRO Pvt Ltd
05/2022 · Hyderabad
Audited onboarding document inputs, monitored transaction quality and individual performance metrics against operational SLAs, and presented process improvement recommendations at the Uber Business Development Meet. Awarded Best Rookie of the Quarter.
Bachelor of Technology
2020
10th to 12th - CBSE
2013 – 2015
Built an automated supply chain reporting tool processing 7.8K+ shipping records; designed Power Query ETL pipelines for multi-vendor datasets and performed cost-variance and root-cause analysis on a $67.2M+ freight budget.
Engineered mobility models from 149K+ ride bookings with $52M gross revenue, authored DAX measures for fulfillment, revenue, and CSAT metrics, and built an interactive Power BI dashboard.
Transformed transactional records into a self-service BI dashboard, used Advanced Excel for exploratory analysis, and built Tableau reports tracking $29.3M+ in sales and $12M+ in profit.