About
Logistics and customer service professional with experience in warehouse operations, inventory control, shipment coordination, service coordination, and customer support.
Experience
Logistic officer
Muenzer Pvt ltd
02/2024 – 06/2025 · Chennai, India
Supervised loading and unloading; directed receiving, warehousing, distribution, and maintenance; scheduled shipments and deliveries; maintained inventory records and cycle counts; monitored warehouse operations; trained new employees on equipment use and safety protocols; coordinated with transportation companies; and maintained product order and transaction records.
Assistant supervisor
Almadina logistics
12/2023 – 12/2024 · Muscat, Oman
Supervised daily warehouse operations including receiving, put-away, storage, picking, packing, shipping, and returns; coordinated with logistics and customer service teams; ensured SOP, safety, and policy adherence; resolved inventory and shipping issues; monitored stock levels; used warehouse management systems; supported SLA compliance; and promoted a safe work environment.
Service Coordinator
Zebronics Pvt ltd
09/2021 – 10/2023 · Chennai, India
Coordinated product availability and quality standards, managed service requests, scheduled technician appointments, served as a client point of contact, followed up on service orders, maintained service records, prepared reports, provided technical support to technicians, and used ERP systems to streamline supply chain operations.
Logistic executive
Lynk Logistics
01/2017 – 01/2020 · Chennai, India
Managed customer accounts, handled inbound and outbound calls, maintained carrier and customer relationships, provided customer service, resolved customer and carrier issues, prepared shipment quotes, and arranged shipments.
Customer support executive
Allsec technologies Pvt ltd
11/2012 – 12/2016 · Chennai, India
Responded to customer questions through calls, chats, and emails; troubleshot issues; provided product and service information; documented interactions; followed up on resolutions; and escalated complex issues when necessary.
Education
Shree muthukumarasamy college
Bachelor of computer application
05/2008 – 09/2011
ST. Paul’s matric HR. Sec School
HSC
04/2007 – 03/2008
ST. Paul’s matric HR. sec school
SSLC
04/2005 – 03/2006