About
Technical support, operations, customer service, recruitment, and sales professional with experience in troubleshooting, loan processing, process coordination, and target achievement.
Experience
Sales Executive
ICICI
February 2025 - May 2026 · Hyderabad
Managed sales of home loans, Loan Against Property, and mortgage loans; handled the end-to-end loan lifecycle from lead generation through disbursement; built relationships with builders, real estate brokers, DSAs, and channel partners; coordinated with credit, legal, technical, and operations teams; ensured compliance with KYC norms and RBI guidelines; achieved and exceeded monthly and quarterly sales targets; handled property document verification and post-sanction customer support.
Senior Executive
Amazon
September 2022 - November 2024 · Bangalore
Resolved customer issues and queries through email and calls; assisted broadband customers with technical and billing issues; handled escalations; provided technical assistance and troubleshooting; prepared daily work allocation reports; trained new hires; coordinated cross-functional teams; resolved Amazon Pay payment issues and coordinated with banking operations and finance teams on refunds.
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Manna Techno Group
January 2020 - May 2022 · Hyderabad
Worked on permanent and contract staffing hiring; managed end-to-end IT recruitment for entry-level, middle-level, and senior-level requirements; screened and shortlisted resumes; briefed candidates about job profiles, salary packages, and organizations; scheduled client interviews; validated candidate information, previous employer details, joining dates, and references; worked toward daily, weekly, and monthly targets.
Education
Prakasam Engineering College
BTech
Sri Chaitanya Junior College
Intermediate
Ulavapadu High School
SSC