About
Enthusiastic and results-driven customer relations professional with strong communication, interpersonal, and problem-solving skills.
Experience
Customer Service Associate
Delhivery
02/2024 - Present
Clerk
Dr BR Ambedkar coperate society
07/2023 - 12/2023
Interacted with clients to discuss loan requirements, leading to a 15% increase in loan applications. Efficiently handled form fill-ups and ensured accurate documentation for loan processing. Managed office tasks and ensured smooth workflow for loan processing. Distributed loan amounts accurately, maintaining financial accuracy and compliance.
Sales Associate
Compi system
01/2023 - 06/2023
Generated quality leads through effective sales strategies resulting in a 30% increase in lead conversion rate. Utilized advanced Excel skills to efficiently store and analyze data, improving team productivity by 20%. Executed desk job responsibilities with precision, ensuring seamless lead generation processes and data management.
Salesman
Fashion Big bazaar (FBB)
09/2020 - 05/2021
Spearheaded clothing sales in a high-traffic retail environment. Ensured visual merchandising standards were upheld to enhance the presentation of merchandise. Managed cashier duties including billing and reconciling EOD sales amounts.
Education
Murgao Education Societys College of Arts and Commerce, Zuarinagar
B.A, Psychology
2023
Goa
12th, English
2017
Grade - 60%
Goa
10th, English
2015
Grade - 50%