Himanshu Upadhyay

Assistant Manager Branch Relationship Officer

Kanpur, IndiaBanking
2roles
62skills
1education
1credentials

About

Results-driven banking professional with a strong background in business development and client relationship management. Proven track record of exceeding sales targets and driving revenue growth through strategic implementation and market analysis.

Experience

Assistant Manager Branch Relationship Officer

Axis Bank

May 2023 - May 2025 (2 yrs) · Ujhani, Budaun

Achieved a consistent track record of exceeding monthly sales targets for various banking products, resolved customer grievances, and implemented customer acquisition strategies that resulted in a 20% increase in the new customer base.

Business Development Associate

Byjus (Think & Learn Pvt Ltd)

Feb 2022 - Sep 2022 (7 mo) · Kanpur

Identified and qualified new business opportunities, exceeding monthly targets by 15%, and cultivated strong relationships with potential clients, leading to a 20% increase in qualified leads for the sales team.

Education

Mascot Group of Management, Bareilly

Masters in Business Administration, Business Administration

2017 - 2018

Score: 72%; Developed a comprehensive understanding of business principles, financial modeling, and strategic planning.

Skills

C++JavaCloud ComputingData InterpretationMarket AnalysisRegulatory KnowledgeConflict ResolutionClient OnboardingTime ManagementTeam CollaborationSales StrategyRelationship BuildingInterpersonal SkillsCommunicationEmpathyCustomer Relationship Management (CRM) SoftwareProduct KnowledgeCross-SellingClient Feedback AnalysisAccount MaintenanceWealth ManagementNew Client AcquisitionSales Target AchievementCompetitive AnalysisBusiness ExpansionCustomer SegmentationMarket PenetrationDocument VerificationTransaction MonitoringRisk MitigationNeeds AssessmentProposal DevelopmentPublic SpeakingPresentation SkillsNegotiationActive ListeningTeam CoordinationPerformance MonitoringMentorshipDelegationTeam DevelopmentProject ManagementTrend IdentificationData AnalysisService Quality AssuranceCustomer Satisfaction MeasurementService BenchmarkingComplaint HandlingCRM SystemsCore Banking PlatformsDigital OnboardingData Entry AccuracyGrowth InitiativesResource AllocationService InnovationLong-term PlanningMarket PositioningBranch Strategy DevelopmentData Structures and AlgorithmsJava APIJava ServletsJSP

Projects

E-Commerce Website

Developed a robust product catalogue management system using C++ and Java, implementing secure user authentication and payment gateway integration to enhance online transaction security and order processing efficiency.

Volunteering

Organised community health camps and provided direct support to underserved populations

Coordinated blood donation drives and managed logistics

Organised free weekend classes for underprivileged children

Organised community sales drives and gained experience in customer interaction and event planning