Naresh padvi
Back Office Operations Executive/Credit Payment
About
Banking and payments operations professional experienced in back office operations, credit payments, KYC verification, data entry, reporting, and customer support.
Experience
Back Office Operations Executive/Credit Payment
CYBERNETICS CONSULTANCY SOLUTIONS PVT LTD
03/2018 - Present
Created detailed management reports for back office operations; implemented data-entry practices to maintain accurate databases and reports; assisted with KYC verification for compliance; verified and credited payments; submitted daily reports on deposits and withdrawals; coordinated with colleagues to resolve queries.
Helpdesk Coordinator
Dena Bank
01/2017 - 12/2017
Coordinated help desk operations; assisted customers with unblocking cards and analyzing issues; resolved customer complaints; handled inbound customer calls and difficult customer conversations.
Education
Yashwantrao Chavan Maharashtra Open University
Commerce
06/2018
Sailee Junior College of Commerce
HSC
02/2015
ST PAUL'S HIGH SCHOOL
SSC
03/2013