Mandar Dilip Khade

Tele Marketing Executive

Room No 1, Shree Samarth Nagar, Rahatholi Gav Barvi Dam Road
2roles
18skills
2education

About

Telecalling and telemarketing professional with approximately 9 years of experience handling inbound and outbound voice calls and real-time non-voice channels including chat and email.

Experience

Technical Assistance

Perfect Business Solutions

Jan 2011 - Apr 2014

Worked as a British Telecom Cable Settop Box Technical Assistant; handled call resolution, LOB operations, inbound and outbound voice calls, upselling of new packages and connections, replacement requests, and service plan renewals according to call-flow parameters.

Tele Marketing Executive

Aasan Jobs OLX people

Sep 2019 - Mar 2025

Handled multiple domestic, PAN India processes including Citi Bank credit cards; ICICI Life Insurance term-plan telemarketing with plan activation and face-to-face meetings with regional managers; Club Mahindra holding-package lead generation for domestic and global markets; and Nykaa NDR logistics backlog delivery refixing through email and calls.

Education

Indian Airlines Ideal School

SSC, English Medium

Jun 2005 - Jun 2006

SSC passed in one attempt; Pune Board Division, March 2006.

Saraswat University

HSC, IT Science

Jul 2006 - Jun 2008

HSC passed in one attempt in the March 2008 examination; studied through correspondence and local private tuition.

Skills

Inbound voice callsOutbound voice callsChat supportEmail supportTechnical assistanceCall resolutionLOB handlingUpsellingService plan renewalsTelemarketingLead generationPlan activationCustomer supportCRM loggingData privacyScript complianceSales pitchComputer knowledge