Kiran Joshi

Group Head IT

Information Technology and Digital Transformation
10roles
45skills
3education
2credentials

About

Seasoned IT and Digital Transformation Leader with 28 years of experience driving enterprise applications, technology delivery, ERP and CRM transformation, enterprise architecture, IT governance, cloud modernization, and cybersecurity across retail, manufacturing, e-commerce, and financial services.

Experience

Group Head IT

Artee Industries Limited

Jan 2025 – Present · Lagos

Led Microsoft Dynamics 365 and Odoo ERP transformation across four legal entities for Finance, Retail, Manufacturing, Supply Chain, and Procurement, supporting 500+ users. Implemented HRMS, employee self-service, and document management, reducing HR administrative effort by 40%. Integrated 19 retail stores, three warehouses, POS, WMS, banking, and e-commerce, reducing manual reconciliation by 60%. Established IAM, SOC, cybersecurity, and IT governance.

Senior Program Manager – IT

Amazon Inc

May 2022 – Aug 2024 · Bangalore

Led enterprise applications, technology delivery, IT operations, ERP platforms, cloud modernization, enterprise integration, IT governance, and strategic automation programs supporting 5,000+ users across APAC.

IT Leader

Amazon Inc

Dec 2015 – May 2022 · Bangalore

Led enterprise IT operations, ERP and CRM implementations, cloud migrations, PMO governance, data warehouse and analytics platforms, cybersecurity, disaster recovery, business continuity, ITIL processes, automation, vendor partnerships, and cross-functional technology programs. Supported up to 15,000 business users, led teams of 85 professionals and 20 contractors, and managed initiatives totaling USD 180M.

Senior IT Manager

10kinfo Data Solution Pvt. Ltd.

2012 – 2015 · Bengaluru

Led product engineering, cloud infrastructure, and technology delivery for SaaS platforms MapNSave.com and FilingSearch.com. Managed 40+ engineers across Product, Engineering, QA, and Infrastructure. Implemented Agile and CI/CD, built AWS infrastructure for 50+ production servers, and optimized a 10 Cr technology budget through cloud modernization and infrastructure consolidation.

Deputy General Manager – IT

Ashima Ltd.

2011 – 2012 · Ahmedabad

Managed textile management ERP for a $120M textile division, implemented VDI, and deployed IT Asset Management for 2,000+ assets.

IT Manager

Future Group (Pantaloons) Retail Limited

2006 – 2011 · Ahmedabad

Managed IT infrastructure for 200+ stores, established an ITIL-based NOC, migrated 500+ mailboxes to MS Exchange 2007, and consolidated IT operations across zonal offices.

Senior Executive – Systems

INFOMEDIA India

System Administrator

PAE Ltd.

Technical Head

Bit Yolk Software

System Executive

Navmit Enterprise

Education

NIM

MBA, Systems & Project Management

2010 batch

NIIT

ASM Diploma, System Management

1997 batch

Gujarat University

Bachelor of Commerce

1997 batch

Skills

IT Strategy GovernanceEnterprise ArchitectureBusiness Continuity PlanningDisaster RecoveryDigital TransformationERPOracle E-Business SuiteMicrosoft Dynamics 365 FinanceMicrosoft Dynamics 365 OperationsMicrosoft Dynamics 365 SCMMicrosoft Dynamics 365 Retail and CommerceOdoo ManufacturingSalesforce CRMOracle Fusion HRMSOracle iProcurementOracle iExpenseAWSAzureGoogle CloudCybersecurity ComplianceISO 27001SOXITILCOBITVendor ManagementPMOProgram DeliveryAI/ML AutomationData GovernanceStakeholder EngagementBudgetingCost OptimizationIAMSOCSIEMMicrosoft 365Data WarehousingQlik SenseAgileCI/CDIT OperationsIT GovernanceChange ManagementEnterprise IntegrationCloud Modernization