About
Motivated MBA student specializing in Digital Marketing with a strong foundation in customer engagement and communication. Possesses 8 months of experience in customer support, adept at managing client interactions and resolving issues efficiently.
Experience
Digital Marketing Intern
Pro Advertising
June 2025 - August 2025 (2 mo) · Panchkula, Punjab
Conducted market research and competitor analysis to identify trends for campaign improvement, created and scheduled content posts to maintain brand consistency, and contributed to SEO activities that enhanced website ranking through data-driven recommendations.
Customer Care Executive - Apple
Teleperformance
November 2023 - June 2024 (7 mo) · Mohali, Punjab
Managed customer queries through chat support for Apple Inc, ensuring quick and accurate resolutions while maintaining high customer satisfaction. Collaborated with internal teams to resolve complex issues and maintained detailed records to contribute to process improvement.
Student
MIT - World Peace University
2020 - 2023 · Pune, Maharashtra
Focused on foundational business subjects including accounting, finance, economics, and management, developing strong analytical and problem-solving skills.
Intern
Pro Advertising
June '25 - Aug '25 · Panchkula, Punjab
Conducted market research and competitor analysis to identify trends and opportunities for campaign improvement.
Education
MIT - World Peace University
MBA, Digital Marketing
2024 - Present
Emphasizing strategic brand management, content marketing, consumer analytics, and digital campaign planning.
MIT - World Peace University
Bachelors Of Commerce (B.Com), Commerce
2020 - 2023
Focused on foundational business subjects including accounting, finance, economics, and management.