Praful Nirbhavane
Office Assistant
About
Dynamic and detail-oriented office administration professional experienced in data entry, maintenance billing, tender documentation, record management, and customer handling.
Experience
Office Assistant
Airport Authority of India
2016–Present · Andheri East
Prepared maintenance bills and tender documents; maintained accurate data entry; managed schedules, files, and office records; handled calls, mail, and visitor coordination.
Customer Care Executive
Intel BPO
2015–2016 · Thane
Resolved customer inquiries efficiently and managed high call volumes with a focus on customer satisfaction.
Customer Care Executive
Reliance Energy
2013–2014 · Andheri East
Maintained customer service records and assisted with billing changes and duplicate bills.
Education
Dr. D Y Patil Vidyapeeth, Pune
MBA, Operations Management
2024
CGPA: 7.21
University of Mumbai, Santacruz, Mumbai
Bachelor of Arts, Political Science
2022
Graduation degree awarded with First Class Division.
Siddharth College of Arts, Science and Commerce, Fort, Mumbai
HSC
Guru Nanak English High School, Ghatkopar East, Mumbai
SSC