Ashu negi
Operations Executive – Search Query Analyst & SME
About
Results-driven E-commerce Analyst experienced in analyzing customer search behavior, improving search relevance, validating large datasets, and generating actionable business insights.
Experience
Operations Executive – Search Query Analyst & SME
Berg Technologies
Jun 2023 – Present
Analyze customer search queries and investigate search failures by reviewing query intent, product mapping, catalog attributes, indexing status, and relevance rules. Research products, brands, and categories; validate search results; identify root causes of search and data quality issues; annotate data to improve search relevance; generate reports on search trends, query performance, and operational metrics; support AI/ML recommendation systems through data annotation and validation; provide actionable insights; mentor team members as a Subject Matter Expert; and monitor workflow performance and project delivery.
SEO Trainee
Global Edu Consulting Pvt. Ltd.
Jul 2022 – Dec 2022
Conducted keyword research and competitor analysis, supported SEO optimization initiatives, and assisted in backlink development and organic traffic growth.
Education
Indira Gandhi National Open University (IGNOU)
Bachelor of Computer Applications (BCA)
2023
Government Polytechnic Pithuwala
Diploma in Computer Science & Engineering
2018