Results-driven professional with 6+ years of experience at the intersection of banking operations and technology-enabled services. Having worked at NKGSB Co-operative Bank Ltd, I specialised in managing core branch functions, including cash handling, fixed deposits, account servicing, and financial reporting, while also supporting backend processes through data accuracy, documentation, and system-based compliance workflows.
I’ve successfully contributed to business growth by generating new leads, acquiring fixed deposits and loan proposals, and supporting digital outreach efforts, driving 30% of branch business in FY 2024–2025. I also played a key role in expanding insurance services through effective lead tracking and customer engagement.
My experience extends beyond front-line banking; I’ve consistently supported data entry accuracy, documentation processes, and internal operations using tools like Excel, banking software, and digital reporting systems. I thrive in fast-paced, tech-integrated environments and am passionate about applying technology to enhance efficiency, user experience, and service delivery in the financial domain.