About
E-commerce professional with experience in platform management, product listing optimization, A+ Content, order processing, inventory control, customer management, campaign analysis, SEO, pricing, and returns management.
Experience
Assistant Manager e-commerce
Progressive Lifestyles Pvt Ltd
11/2021 - 09/2024
Managed Myntra PLA and campaign report analysis; optimized product listings, A+ Content, infographics, pricing, inventory, order processing, returns, ratings and reviews; handled customer support, escalations, refunds, claims, SPF and Safe-T cases; conducted SEO analysis and collaborated with cross-functional and graphics teams.
Process Associate
Custosat Solutions LLP
08/2021 - 11/2021
Guided students through the application process and supported students in the Middle East.
Senior Executive
Bajaj Finserv Pvt Ltd
04/2018 - 01/2020 · Gurgaon
Managed loan processing operations, communicated with applicants, gathered documentation, submitted applications for approval or rejection, tracked closing dates and loan lock expirations, and guided clients on financial service options.
Executive
Bajaj Finserv Pvt Ltd
10/2016 - 09/2017 · Mumbai
Managed loan processing operations, communicated with applicants, gathered necessary documents and information, submitted applications for approval or rejection, tracked closing dates and loan lock expirations, and guided clients on loan options.
Customer Service
Hindustan Unilever
04/2016 - 10/2016 · Mumbai
Resolved customer service issues, generated customer service statistics reports, supported registration processes, and provided customer service to patrons.
Education
Distance Education
Graduation, Arts
06/2016
MS-CIT