About
Creative and detail-oriented marketing professional with experience in social media marketing, technical support, data analysis, customer operations, and business reporting.
Experience
Social Media Associate
Freelance
01/2024 - 06/2026 · Chennai
Developed and scheduled social media content for fashion, lifestyle, and café brands; maintained cohesive aesthetics and storytelling; assisted in concept development and moodboard creation for editorial-style shoots.
Analyst Infrastructure Services
DXC Technology
04/2025 - 05/2026
Analyzed service data and support metrics to identify operational trends; managed and resolved technical support requests while maintaining SLA compliance; generated reports and documentation to support business decision-making.
Technical Analyst
Sutherland global solutions
03/2024 - 08/2024
Supported Amazon UK customers through issue resolution and account management; maintained accurate records and generated performance reports.
Technical Analyst
Cognizant Technology solutions
06/2020 - 07/2021
Handled and resolved customer technical support requests using multiple service channels.
Education
Jain University
MBA, Digital Marketing
05/2024
SRM University
BBA
05/2020