Vipul Tiwari
Operations
About
Banking and insurance professional with experience in customer service, account operations, sales, relationship management, and financial product cross-selling.
Experience
Operations
Kotak Mahindra Bank
14 Nov 2024 to 15 May 2026
Handled customer queries and provided prompt resolutions; assisted with account opening, transactions, and banking operations; cross-sold loans, insurance, and investment products; ensured compliance with banking regulations and company policies; managed and escalated customer complaints.
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PNM MetLife
6 Aug 2023 to 13 May 2024
Senior Relationship Manager
Bajaj Allianz Life Insurance Company
August 2022 to 2 Aug 2023
Marketing Intern
P.M Electro Auto Pvt. Ltd.
June’11 – 2022 Aug’10
Worked on different marketing strategies for selling LED bulbs online and offline; responsibilities included sales funnels, comprehensive knowledge, segmentation, and targeting.
Internahip
P. M. Electro-Auto Pvt. Ltd.
3 mos · Palghar, Maharashtra, India
NDT Technician
Npcil (Nuclear Power Corporation India Limited)
3 yrs 9 mos · Tarapur
Education
St. John College of Engineering and Management
Master of Management Studies, Marketing
2022
6.74 CGPI. Webinar in Universal Human Values from 30 March 2021 to 1 April 2021. Digital Marketing Training Workshop in February 2022.
P.L. Shroff College, Chinchani
Bachelor of Science, Chemistry
2019
3.49 CGPI
M.K. Junior College, Chinchani
HSC
2014
Maharashtra Board; 39.69%
K.D. High School
SSC
2012
Maharashtra Board; 62.00%
University of Mumbai
2020 - 2022
St. John College Engineering and Management
Master of Business Administration - MBA, Marketing/Marketing Management
2020