Anag pathak
Information Process Enabler
About
Operations professional with 4+ years of experience in UK pension administration and pension transfer processing, handling high-volume cases, document verification, SLA management, and compliance.
Experience
Information Process Enabler
Tata Consultancy Services
June 2021 – Present · Kolkata, India
Processed UK pension transfer requests and member-related cases; performed data validation, quality assurance, documentation verification, and compliance checks; managed high-volume back-office operations within SLA timelines; resolved discrepancies, member queries, duplicate accounts, and pension-related case issues; served as Certified Checker for Member Processing Transfer Out Fund; monitored daily queues and supported the team as an SME through knowledge sharing and issue resolution.
Education
Amity University
Bachelor of Business Administration, Finance
Aug 2016 – June 2019
CGPA: 7.74