3roles
15skills
4education
1credentials
About
Biotechnology postgraduate with experience as a Research Associate and exposure to MIS reporting and customer support.
Experience
Research Associate
Azidus Laboratories
Jun 2023 to Mar 2024 · Chennai
MIS Executive
RAAM GROUPS
Generated daily and monthly MIS reports; analyzed cases; uploaded data on CRM; extracted data after backend updates; prepared Excel reports using reporting tools and formulas.
Customer Support Executive
RAAM GROUPS
Maintained client relationships by handling queries, addressing complaints, and providing support through email, chat, and Ameyo calls.
Education
B.S Abdur Rahman Crescent Institute of Science and Technology, Chennai
M.Sc, Biotechnology
2020-2022
Secured Percentage 80%
B.S Abdur Rahman Crescent Institute of Science and Technology, Chennai
B.Sc, Biotechnology
2017-2020
Secured Percentage 66%
SKY Matriculation Higher Secondary School, Tiruvannamalai
HSLC
2017
Secured Percentage 65%
SKY Matriculation Higher Secondary School, Tiruvannamalai
SSLC
2015
Secured Percentage 87%
Skills
Microsoft ExcelPivot TablesConditional FormattingXLOOKUPVLOOKUPHLOOKUPDashboard DevelopmentPower BIData CleaningData ModelingMicrosoft PowerPointMicrosoft WordMicrosoft Office SuiteCRMMIS Reporting