Anand rose
Senior Infrastructure & Systems Engineer
About
Cloud & Infrastructure Engineering Leader with over 17 years of experience in managing enterprise-scale Azure and hybrid infrastructure environments. Proven track record in infrastructure modernization, ITIL-driven operations, and large-scale server administration, recognized for operational excellence and automation initiatives.
Experience
Senior Infrastructure & Systems Engineer
Tata Consultancy Services (TCS)
Dec 2013 - Sep 2025 (11 yrs 9 mo) · Chennai, India
Led the administration of Microsoft Azure environments and managed Hadoop/Cloudera clusters, ensuring optimal performance and compliance with disaster recovery standards. Successfully handled major incident management and stakeholder communication, while also designing and maintaining SCCM & SCOM infrastructure for effective monitoring and governance.
Support Analyst
Accenture
May 2011 - Nov 2012 (1 yr 6 mo)
Managed Windows Server and Active Directory administration, supported Citrix and VMware platforms, and facilitated enterprise LAN/WAN & VPN connectivity, contributing to seamless infrastructure upgrades and migrations.
Senior Technical Engineer
Mphasis
Nov 2008 - May 2011 (2 yrs 6 mo)
Oversaw enterprise ticketing workflows and provided administration for Exchange, Citrix, and Lotus Notes, enhancing connectivity troubleshooting and improving first-call resolution rates.
Technical Support Engineer
Wipro Technologies
Jun 2007 - Nov 2008 (1 yr 5 mo)
Managed SLA-driven incident lifecycles and automated metrics reporting processes, significantly improving operational tracking and efficiency.
Education
Bharathiyar University, India
Bachelor of Computer Applications (BCA)