Sarthak Painter
Business Development and Operations Analyst
About
Operations and business development professional with over 3 years of experience in pharma and healthcare, specializing in CRM management, sales coordination, order processing, and client relationship management.
Experience
Business Development and Operations Analyst
ESPEE THERAPEUTICS LLP
Dec 2024 – Current · Ahmedabad
Handled the complete order process for 40+ clients monthly; resolved 15+ customer queries per week; prepared client-specific quotations and followed up on leads to secure confirmed orders; processed purchase orders; coordinated sales, logistics, and warehouse teams to achieve 98% on-time fulfillment across 250+ monthly orders; maintained CRM data integrity and updated sales pipelines; tracked order status, communicated with clients, generated MIS reports, built client relationships, and streamlined workflows.
Sales Operations Specialist
Alpine Wellness LLP
Jan 2023 – Nov 2024 · Ahmedabad
Managed Salesforce and NetSuite CRM platforms to track leads, projects, and client interactions; supported healthcare and life sciences project execution; coordinated cross-functional teams for project delivery; monitored KPIs and prepared performance reports; maintained compliance records for 80+ transactions/accounts with 99% data accuracy and zero major audit discrepancies.
Education
SAGE UNIVERSITY BHOPAL
Master of Business Administration, Business Administration
Aug 2020 – Sep 2022
VIKRAM ADITYA COLLEGE
Bachelor of Commerce, Accounts Honors
July 2016 – June 2019
HEMA H.S SCHOOL
12th Commerce, Commerce
2015 – 2016