arjun sharma
Sales Chat Executive
About
A Chat support specialist with over 5 years of experience in customer service and sales chat roles. Skilled in managing customer queries, providing detailed product information, and converting leads into sales.
Experience
Sales Chat Executive
1POINT1 SOLUTIONS
October 2025 - Present
Responded to customer queries, provided product information, generated leads, and converted chats into sales.
Customer Service Associate
IGT SOLUTIONS PVT.
June 2023 – September 2025
Managed customer concerns and audited expense reports to ensure compliance with company policy.
Chat Support Executive
Niscka Accessories
April 2022 - May 2023
Managed customer claims, responded to inquiries, and managed inventory to ensure product availability.
Chat Support Executive
QualTech RPO
February 2019 – March 2022
Handled customers on chat and guided them through e-commerce platforms.
Chat Support Executive
Food Panda
Sep 2018 – Jan 2019
Answered customer inquiries via chat and email, escalated issues, and provided quality customer service.
Customer Care Assistant
Arvato Bertelsmann
December 2014 – July 2016
Managed eBay customer claims, guided customers in buying products, and oversaw inventory.
Education
Kuvempu University
Bachelor of Science, Information Technology
2015