Roopesh kumar soppadandi

Customer Consultant (Global Clients)

Nebula

2025 – Present · Ukraine (Remote)

Handled high-volume global client interactions via chat and calls; improved retention through personalized engagement strategies; collaborated with teams and AI tools to enhance service delivery.

Senior Automotive Design Engineer

Tata Technologies

2019 – 2022 · India

Designed BIW and chassis components according to client requirements; worked with cross-functional teams for timely delivery. Onsite experience in Vietnam on the VinFast project, contributing to the vehicle release process while ensuring quality and compliance and collaborating with global teams.

Business Development Intern (Squad Lead)

GAO Tek

Generated leads across regions using Apollo; managed daily targets and pipeline development; led a team and guided prospecting strategies; awarded Best Intern for performance and consistency.

Advisor

Nebula: Spiritual Guidance Space

1 yr · Ukraine

Psychic Advisor on Nebula, managing high-volume client interactions and building strong engagement and retention strategies. Customer Success/CRM roles, focusing on client onboarding, relationship management, and long-term customer value.

Team Lead

GAOTek Inc.

3 mos · United States

• Promoted GAO Tek’s products across digital platforms to increase brand visibility • Assisted in developing and executing marketing strategies for lead generation • Created and optimized blogs and digital content for SEO and web performance • Generated and qualified leads using CRM tools, ensuring effective pipeline management • Managed social media platforms, including content scheduling and performance tracking • Executed email marketing campaigns and analyzed engagement metrics • Conducted market research to identify trends, target audiences, and competitors • Collected and analyzed customer data to support data-driven decision-making • Collaborated with cross-functional teams to deliver project outcomes on time • Gained hands-on experience with CRM systems, marketing tools, and global client interaction

automotive design engineer

Tata Technologies

4 yrs 4 mos · Pune City

• Selected for an onsite opportunity in Vietnam to represent the team and organization for project delivery and operational alignment. • Led client-facing discussions, presented key deliverables, and ensured successful execution aligned with business expectations. • Conducted shop floor inspections to validate processes, quality standards, and operational efficiency. • Acted as a bridge between cross-functional teams, ensuring smooth communication and timely delivery. • Strengthened client relationships by providing on-ground support and real-time problem resolution.

Design Engineer

Tata Technologies

4 yrs 1 mo · Pune District, Maharashtra, India

I bring over 5 years of diverse professional experience, starting as an Automotive Design Engineer and evolving into a client focused advisory role. In my engineering career, I worked on BIW and chassis design, developing strong analytical thinking, attention to detail, and problem solving skills within structured, deadline driven environments.