Preferences of Electric Vehicles
Academic project on preferences for electric vehicles.
Rishabh singh
Subject Matter Expert (SME)
Hyderabad, Telangana, IndiaOperations, process management, SEO and digital marketing
2roles
25skills
4education
3credentials
About
Results-driven professional with 3+ years of experience at Genpact as a Subject Matter Expert, specializing in operations, team support, process management, mentoring, reporting, and documentation. Holds an MBA in Human Resource Management and practical training in SEO and performance marketing.
Experience
SEO & Performance Marketing Intern
Macro Webber
May 2026 - Present
Completed practical training and project work in SEO and performance marketing; conducted AI-assisted keyword research; performed on-page SEO and technical SEO activities; analyzed traffic, user behavior, keyword performance, and search visibility using Google Search Console and Google Analytics; supported competitor research, backlink analysis, content optimization, and Google Ads campaign planning and reporting.
Subject Matter Expert (SME)
Genpact India Private Limited
Nov 2022 - Present · Hyderabad, India
Reviewed and moderated user-generated content while ensuring compliance with company policies, community guidelines, and quality standards. Promoted to Subject Matter Expert in 2024 for consistent high-quality performance and process expertise. Provided policy clarification, answered process-related questions, mentored team members, participated in client calibration meetings, prepared daily and weekly reports, maintained process documentation, and collaborated with cross-functional teams to improve workflow efficiency.
Education
Osmania University
Master of Business Administration (MBA), Human Resource Management
2025
Little Flower Degree College, Hyderabad
Bachelor of Commerce (B.Com)
2022
Bhavan's Shri Aurobindo Junior College
Intermediate
2019
St. Joseph School, Varanasi
CBSE - Class X
2017
Skills
Human Resource ManagementTeam Leadership and MentoringReporting and DocumentationMicrosoft ExcelMicrosoft WordMicrosoft PowerPointSEODigital MarketingGoogle AnalyticsGoogle Search ConsoleGoogle AdsMarket ResearchChatGPTGeminiSemrushSE RankingSitelinerCanvaPerformance MarketingCROKeyword ResearchOn-page SEOTechnical SEOCompetitor ResearchBacklink Analysis