Neha Jaiswar
Sales Executive & Telecaller
About
Customer-focused professional with 1+ year of experience in sales, telecalling, and CRM, skilled in client interactions, query resolution, follow-ups, and maintaining customer relationships.
Experience
Telecaller - Sales
Pune Property Guide
8 months · Pune
Managed customer queries, handled client follow-ups, coordinated site visits, maintained CRM data and customer records, and built strong customer relationships.
Sales Executive & Telecaller
Creador Designs
5 months · Pune
Handled inbound and outbound calls, understood client requirements, suggested branding and website solutions, followed up with leads, maintained professional communication, and coordinated with internal teams to deliver services on time.
Salesperson
Creador Designs
5 mos · Pune/Pimpri-Chinchwad Area
▸ Own the full outbound BD cycle — prospecting, pitching branding and web solutions, and closing — for SME and startup clients across sectors. ▸ Conduct discovery calls to understand client requirements and map them to relevant service packages, improving proposal-to-meeting conversion. ▸ Maintain a structured lead pipeline with consistent follow-up cadence, reducing drop-offs at the consideration stage. ▸ Coordinate with design and delivery teams post-sale to ensure client expectations are met from pitch to handover. ▸ Update and manage records to track lead status, conversation history, and deal stages across the team.
Telecaller – Sales & CRM Executive
Pune Property Guide
8 mos · Pune District, Maharashtra, India
▸ Managed a high-volume inbound and outbound telecalling pipeline, qualifying leads and scheduling site visits for the field sales team. ▸ Handled end-to-end client communication — from first inquiry through site visit coordination and post-visit follow-up — ensuring no lead went cold. ▸ Maintained accurate, up-to-date CRM records including lead stage, interaction history, and next action, enabling the team to prioritise the right prospects. ▸ Built rapport with clients over multiple touchpoints, resulting in repeat referrals and consistent positive client feedback. ▸ Coordinated with site teams and senior executives to streamline the client journey from inquiry to decision.
Education
Savitribai Phule University, Pune
B.Com
2024
Score: 86%
Pune University
Class XII
2021
Score: 84%
Pune University
Class X
2019
Score: 81%
Jai Hind School
Savitribai Phule Pune University (SPPU)
Bachelor of Commerce - BCom, Accounting
Aug 2021 - Oct 2024