INDRANIL RUIDAS

CCTV Operations, Customer Service, Insurance Advisory, and Online Marketing Professional

Ajhapur, Purba Bardhaman, West Bengal, IndiaCustomer service, insurance, operations, and online marketing
6roles
16skills
3education

About

Fast-learning and detail-oriented professional with 3+ years of experience in CCTV operations, insurance advisory, customer service, and online marketing. Achieved 95%+ query resolution and is ready to work remotely or on-site.

Experience

CCTV Operator

Jus Jumpin

Digital Service Agent

Ezeepay Digital Services

Advisor

Bharti AXA Life Insurance

Call Center Agent

Bajaj Allianz Life Insurance & Pacesetters Business Solutions

Marketing Assistant

National Insurance Company Ltd

Affiliate Marketer

Amazon

Education

Sylvan Polytechnic College

Diploma, Computer Science & Technology

2019 – 2021

80%

Anudip Foundation

Certificate, Communication & IT

2023 – 2024

80%

Sathish Chandra ITI

ITI, Computer Science

2017 – 2019

57.6%

Skills

CRMSurvey toolsInbound callsOutbound callsEmail-based customer assistanceChat-based customer assistanceTyping speed 30+ WPMMicrosoft WordMicrosoft ExcelAffiliate marketingCampaign coordinationClient outreachCCTV operationsTime managementAccuracy-focused task executionHigh-volume operations