1roles
10skills
3education
4credentials
About
Results-driven MBA graduate and currently pursuing a PhD in Economics, with experience leading teams, coordinating with cross-functional stakeholders, and managing operational workflows.
Experience
Team Lead - Quality Analyst
Rise OTB
02/2022 – 02/2026
Led a team analyzing and resolving client issues using integrated service solutions; performed issue analysis, documentation, and workflow optimization. Onboarded and trained new team members. Collaborated with management to improve processes and performance, supervised team members, and ensured timely resolution of client problems.
Education
—
PhD, Economics
Currently pursuing
IPER Institute of Professional Education and Research
MBA, Marketing and Financing
09/2021 – 11/2023
IPER Institute of Professional Education and Research
Bachelor of Business Administration (BBA)
2018 – 2021
Skills
MS Office SuiteProblem solving and decision makingData Analysis & VisualizationJira TicketingTeam LeadershipTableauCritical Analysis & Literary EvaluationGenre FluencyObjective CritiqueSalesforce