1roles
16skills
2education
About
Detail-oriented operations professional with hands-on SAP/ERP and CRM experience, advanced Excel proficiency, strong documentation discipline, and experience coordinating stakeholders, reporting, and administrative workflows.
Experience
Operations Intern
Excelr Edtech Pvt Ltd
Jul 2024 – Dec 2024
Served as the primary point of contact between internal teams and external customers; documented customer interactions and issues; analyzed learner feedback and survey data; prepared monthly reports and KPI dashboards; managed concurrent inquiries and deadlines.
Education
JSPM's Rajarshi Shahu College of Engineering (RSCOE), Pune
B.Tech, Electronics and Telecommunication
2019 – 2023
GPA: 6.90/10
Haribai Varpudkar College, Parbhani
HSC
Skills
SAP/Oracle ERPSalesforce CRMMicrosoft ExcelRecords creation and maintenanceStructured data entryKPI trackingData reportingFeedback and data trend analysisDocumentation accuracyProcess adherenceSLA and deadline complianceAudit support readinessNeeds assessmentIssue resolutionTime managementMultitasking