Smita Auti
Telecaller – Personal Loan Department
About
BCA graduate with 1 year of telecalling and customer handling experience, strong communication and public speaking skills, and knowledge of business operations, customer support, Microsoft Office, and basic data analysis.
Experience
Telecaller – Personal Loan Department
IDFC First Bank & HDFC Bank
1 Year
Managed customer interactions regarding personal loan services; assisted with loan-related documentation; conducted follow-up calls; maintained customer engagement; resolved customer concerns; maintained professional communication with clients.
Anchor – Tech Fest 2024
Prof. Ramkrishna More ACS College, Pune
2024 · Pune, Maharashtra
Hosted and coordinated college technical events, demonstrating confidence and public speaking skills.
Volunteer – Tech Fest 2023
Prof. Ramkrishna More ACS College, Pune
2023 · Pune, Maharashtra
Managed participant registrations and coordination and supported smooth event execution for more than 150 attendees.
Education
Prof. Ramkrishna More ACS College, Pune
Bachelor of Computer Applications (BCA), Computer Applications
2025
CGPA: 8.82; completed BCA with strong academic performance.
Tarabai Shankarlal Mutha College
Higher Secondary Certificate (HSC)
2022
Percentage: 53.60%.
Laxmibai Nandgude High School
Secondary School Certificate (SSC)
2020
Percentage: 84.20%.